Fido Dollars

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I'm a Participant Level 2 knj69
I'm a Participant Level 2

Fido Dollars

Hello , I just want to know if I can use my fido dollars on the web site for accories for my phone?

Can any one give my an answer.

 

 

 

Accepted Solution

Re: Fido Dollars

Hi @knj69

 

Fido changed what you can use your Fido dollars for and it now excludes accosseries .

You can exchange them for new phones, Travel Packs, and Add-ons. Just remember, each of your FidoDOLLARS = $1

 

You can get full details here.

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Solution

Re: Fido Dollars

Hi @knj69

 

Fido changed what you can use your Fido dollars for and it now excludes accosseries .

You can exchange them for new phones, Travel Packs, and Add-ons. Just remember, each of your FidoDOLLARS = $1

 

You can get full details here.



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I'm a Contributor Level 2 tcartr
I'm a Contributor Level 2

Re: Fido Dollars

So I just upgraded last fall to a plan that accumulates Fido dollars and I have less than $20 what can I do with that? it will just waste. A new plan and
I lose the reward and dont qualify for Spotify so I have a year and a half missing the boat? Not happy.
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Moderator
Moderator

Re: Fido Dollars

Hey @tcartr and thank you for using the Community Smiley

I hear you.


Those $20 FidoDOLLARS of your can still be used towards the purchase of a phone.


You can see all your options in our general store here.

 

Hope this helps Smiley



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I'm Qualified Level 2
I'm Qualified Level 2

Re: Fido Dollars


@tcartr wrote:
So I just upgraded last fall to a plan that accumulates Fido dollars and I have less than $20 what can I do with that? it will just waste. A new plan and
I lose the reward and dont qualify for Spotify so I have a year and a half missing the boat? Not happy.

So you currently have a plan that accumulates FidoDollars on a 2-year contract? Then you will still accumulate them until your plan ends, and you will keep them until July 6, 2018, so you still have 2 years.

 

Disclaimer: I'm not a Fido employee, and this is my interpretation of the FidoDollar retirement, so don't take my word for it. Check with an actual Fido employee for confirmation.

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I'm a Contributor Level 2 tcartr
I'm a Contributor Level 2

Re: Fido Dollars

Thank you if that is so then all is good my plan runs to fall 2017.
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Former Moderator FidoManuel
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Re: Fido Dollars

Hey @tcartr!

 

Do you have a Pulse plan? Those don't earn any FidoDOLLARS. 

If you have an old plan and the agreement was taken before April 6th 2016. You'll keep earning FidoDOLLARS until the end of your agreement Smiley 

 

 



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I'm a Contributor Level 2 tcartr
I'm a Contributor Level 2

Re: Fido Dollars

Yes I have an old plan signed August 2015, so then that is confirmed I still will earned til the plan expires.

I just received an email saying I must use my Fido dollars by July 6 so just ignore that? I am getting confused.

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Former Moderator FidoManuel
Former Moderator

Re: Fido Dollars

I'll take a look at your account to make sure! 

I'll send you a PM in a few minutes!

 

 



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I'm a Participant Level 1 Cherann60
I'm a Participant Level 1

Re: Fido Dollars

I would like accessories for my phone using my fido dollars
Thanks
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