I have been hearing that some customers will lose their Fido Dollars by July. Then I heard that it depends on your contract, that it can be used up until 2018.
As for me, I am on a Max Plan (3 years I think) for my iPhone 5, ending this coming June. Will I have to use my Fido Dollars by July or can I wait for the next iPhone model this fall to use my Fido Dollars?
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Thanks for reaching out about this!
As you mentioned, it depends on your plan and your contract. First of all, does your plan still accumulate FidoDOLLARS™ ? Second of all, are you on a contract and if so until when?
You can find out more details about the policy by clicking right here. If it's still not clear enough, let us know and we'll look into it with you by PM.
Hope this helps .
If you still have a plan that accumulates FidoDOLLARS and are still under agreement, you'll accumulate FidoDOLLARS until the end of your agreement, and have until July 6th 2018 to redeem them.
Hope this answers your question!