Fido Chat not loading on browsers

Fido Chat not loading on browsers

Fido Chat not loading on browsers

Taz3
I'm a Participant Level 2

Fido Chat not loading on browsers

Hi,

I have been unable to load the fido chat on multiple browsers (IE, firefox, chrome, etc). Can someone from Fido please send me a PM?

Thank you

3 REPLIES 3
FidoRanya
Former Moderator

Hey @Taz3 ,

 

Thanks for reaching out. 

 

What happens when you try to access the chat? 

 

Did you try reaching out through Facebook or Twitter ? 

 

Let us know! 



Taz3
I'm a Participant Level 2

I simply get a blank screen with the following text

 

To avoid accidental ending of your chat session, please do not refresh this browser window.
 
If you are using a mobile device, please note that your session may disconnect if you receive a call, if your device goes into sleep mode or if you are browsing on a different page during your chat session.
 
 
FidoRanya
Former Moderator

Thanks @Taz3

 

Can you try reaching the chat by clicking here .