Fido Cancelled Device Price Matching?

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I'm a Participant Level 1 mo-daneadie
I'm a Participant Level 1

Fido Cancelled Device Price Matching?

I recently did a HUP for a LG G6 on a Medium Tier plan, and when I called in to get it price matched with Freedom, I was told that you no longer price match?

 

What kind of policy change is this? I have half a mind to just return the device and cancel.

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Re: Fido Cancelled Device Price Matching?

Hello @mo-daneadie,

 

Welcome to the community!

 

Fido do sometimes have offers to match competitor pricing, but it isn't something they have on a regular basis.

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I'm a Legend Level 1
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Re: Fido Cancelled Device Price Matching?

Hello @mo-daneadie,

 

Welcome to the community!

 

Fido do sometimes have offers to match competitor pricing, but it isn't something they have on a regular basis.

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Re: Fido Cancelled Device Price Matching?

Hey @mo-daneadie

 

Our offers change from time to time so it is very possible that an offer we had in the past would no longer be available.  That being said, we wouldn't want to see you leave.  I'll send you a PM so that we can take a look at your options.

 

Talk to you soon Smiley



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