Fees // Hardware Upgrade to a Iphone 8

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

Click here to read more

Fees // Hardware Upgrade to a Iphone 8

Fees // Hardware Upgrade to a Iphone 8

CC19
I'm a Participant Level 2

Fees // Hardware Upgrade to a Iphone 8

I’m looking at upgrading my phone which is currently an unlocked iPhone 6s to a new iPhone 8 with the February promos; I am wondering why it claims to be for $0 but ends up with a one time fee of $200 still? 

1 REPLY 1
FidoKenny
Moderator

Hey @CC19

 

To go over your upgrade options, we would need access to your account.


You can reach our customer service through those channels here:

 

We can also send you a PM here on the Community.

Let us know what's best for you.