False Bill

False Bill

False Bill

I'm a Participant Level 2

False Bill



I have already called in advance back in late April to put a 4 month suspension on my account since I’d be away from Canada.

I still receive a normal bill on my account which the service person once told me it would occur back in April.

But now, I receive a mail claiming I would get permanent suspension on my phone due to late payment.

I believe there is something wrong with this whole situation.

Please do not tell me to phone for support. I am away from Canada!!


Thank you so much for your assist.


** Edited to add titles ** 

Former Moderator

Hey @tripleses


Thanks for reaching out about this Smiley


You should not be receiving a bill if you are under the suspension! I will send you a PM to take a look at the account.