FIDO bill email alerts

[Maxais]

How come you've stopped sending bill email alerts? I missed March by a few days becasue I never got one and now have to pay a late charge with my April bill. Which I also did not get an alert. What gives?

[FidoPierre]

Hey @Maxais

If you are still registered to online billing you should still be receiving these email notifications. Have you tried checking the spam/junk folder?

I'll send you a PM so we can check out those late charges together.  

[Maxais]

Yes I have checked my spam folder. All was fine late 2015 and Jan and Feb was working but not March or April

[FidoTerry]

Thanks for letting us know! We can check out the situation via PM.