I understand that new plans (offered after Apr 2015) do not earn Fido Dollars.
I have an account with 1 line monthly service activated Oct 2015 (not earning Fido dollars) and
another single line that has been with Fido for over 4 years, also on monthly plan.
Should I not currently earn fido dollars on that second line?
Also, is there a deadline to use Fido Dollars before they disappear from the account altogether?.....
Solved! Go to Solution.
Yes, you should still be getting FidoDollars from that 4 year old line, as long as you stay with your old plan (same minutes/data/price).
Currently, the only deadline applies to prepaid plans. There are no deadlines that apply to monthly plan yet; I'm guessing Fido hopes that most (all?) their clients will switch to a new Pulse plan in the next few years.
Also, should you switch your old line to a new plan, you will still keep whatever FidoDollars you have accumulated so far.
I was able to use fido dollars to cover some roaming charges in the US done by error in the past, I have also used the fido dollars to buy accessories like the bluetooth earpiece,and a phone cover case.
But now nothing like that is available, what happened.