Fido.ca say it can be managed under My Account, but I don't see anything there.
Am I missing something? If my plan has US or international texting, will I be able to forward incoming texts to those regions or does SMS forwarding only work to Canadian numbers?
Solved! Go to Solution.
Thank you for your reply.. we are still waiting for correction... Do they have a date by when it will be?
We cannot login to Extreme text Messaging and hope that someone in the "back office" can stop SMS forwarding from my phone number. We need to stop SMS forwarding
We might have to move our service to a different provider if this cannot be corrected soon.
We definitely wouldn't want to see you go @ppuri3
The supplier of this platform is currently investigating. We’re working towards resolving the issue.
We apologize for any inconvenience and we will keep you all posted as soon as we know more.
How much longer would you take to fix the Extreme text Messaging?
Fido is a well renowned company and we hope that something minor, but affecting so many customers, fixed quickly.
How can Fido be so nonchalant about this?
We hear you @ppuri3! I can assure you that we're taking the matter very seriously and we're doing our best to make sure it gets sorted out ASAP.
That being said, we don't have an ETA as of now. We'll update you guys when we have more info.
I understand that this service is important to you @ppuri3 and we're working as fast as we can to fix it. We're in full compliance with the CCTS. This is a service that is experiencing an issue and our support teams are looking into it.
Thanks for your continued patience while we work to resolve it.
Because of technical issue, extreme text messaging has been deactivated from Jan 10th 2018.
Existing preferences were to remain in effect until January 10th 2018. But the preferences have prevailed. My messages are still sent to another number.
When will this be deactivated completed? I have waited patiently for a resolution but currently very dissatisfied.