Extra bills

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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Extra bills

Extra bills

Akoito
I'm a Participant Level 1

Extra bills

Why is it on my bill summary it doesn't show my extra bills??? I tried both ways on app and safari, I can't figure why it doesn't show me why I've got extra bills???

 

 

 

1 REPLY 1
KAPABLE-K
MVP

What do you mean extra bills? Do you mean extra usage? If its extra usage go to billing and payments then click on View billing details for the number that has extra charges and you will see what you got charged for.