Existing customer not on contract

[kidfury]

Hello,

As an existing fido customer, I have been off contract for over a year. I see that there are promotions for new customers. Would I be eligible to take advantage of those promotions?

Thanks for your help.

[kidfury]

Hi @kidfury & welcome to the Community!

Unless the offer specifies that it's for new activations only, there's no reason why you wouldn't be able to get it. 

Did you have a specific promo in mind?

[FidoMaria · Accepted solution]

Hi @kidfury & welcome to the Community!

Unless the offer specifies that it's for new activations only, there's no reason why you wouldn't be able to get it. 

Did you have a specific promo in mind?

[kidfury]

Hello, and thank you for your reply!

Yes, I was actuallly looking at the Data, Talk, Text plan with double the data promotion (more specifically, 2gb for 40$ plan). Currently, I am paying 50$ for the same plan but with 1 gb of data, and would like to change to the promotional plan, since it is clearly a better deal.

[KAPABLE-K]

@kidfury because you are not in a contract you can switch to any current in market plans at anytime and get all the benefits and features that comes with that plan.

[FidoKenny]

Hey @kidfury

We can take a look at your options here to have your plan changed.

I'm sending you a PM now to get this looked into.

Talk to you soon.