Error when attempting to change phone number

Error when attempting to change phone number

Error when attempting to change phone number

SOLVED
fli7
I'm a Participant Level 2

Error when attempting to change phone number

Hi,

The self service option of changing my cellphone number is not working for the province of Quebec.  I get the following message: "Some error occurred. Please try again later."  I have tested the province of Ontario and there are no issues in obtaining a list of available numbers for any given city.

 

How can I proceed to getting my number changed online without having to pay $35? 

 

 

 

Accepted Solution

Re: Error when attempting to change phone number

Solved by Former Moderator FidoCatherine

Hi fli7

 

Certain transactions are still unavailable on Fido.ca. We're still working on finding a fix Smiley

 

You can find more information about that HERE

 

In the meantime, I'll send you a PM so we can help out with the change of number.

 

You can also reach out to us on Facebook or Twitter at any time, by sending us a PM or DM. 

 

View solution in context
1 REPLY 1
FidoCatherine
Former Moderator

Hi fli7

 

Certain transactions are still unavailable on Fido.ca. We're still working on finding a fix Smiley

 

You can find more information about that HERE

 

In the meantime, I'll send you a PM so we can help out with the change of number.

 

You can also reach out to us on Facebook or Twitter at any time, by sending us a PM or DM.