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When the Fido $60/mo for 10GB promo happened, I went to a Fido store to get my plan changed for 2 numbers on the same account. I asked the person there if this plan was a permanent thing because on the Fido website I noticed they updated their promo saying the bonus 5GB is now permanent and not for 24 months. He said yes, so I proceeded in changing my plans. However, today (Dec.22) I received an email with all the documents regarding the changes and I noticed for one of my lines it says "Fido Agreement Term 24-month(s)." I do not have a contract, so I don't know why that is showing up and this promo was suppose to be permanent and not for 24 months right?
Solved! Go to Solution.
December 2017
This has been solved. It was poor formatting of the document that led to a misunderstanding.
This has been solved. It was poor formatting of the document that led to a misunderstanding.