Error: Spotify

Error: Spotify

Error: Spotify

Tammypooke
I'm a Participant Level 1

Error: Spotify

Hi

im trying to do an add on with Spotify but this message keeps popping up. 

ATTENTION!
This Spotify account is already associated with another phone number. Try a different account, or create a new one.

 

how do I fix this?

 

thanks. 

 

2 REPLIES 2
FidoClaudia
Moderator

 Hey @Tammypooke,

 

Welcome to the Community Smiley

 

Just to clarify, are you trying to add the standalone Spotify Premium option at $9.99/month?

 

Also, have you already had the Premium subscription in the past? Have you already activated the subscription with the same user name on a different number in the past?

 

Let me know.

 

 



Hey @Tammypooke,

 

Were you able to figure this out? Keep us posted!