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Error 502

tl4l
I'm a Participant Level 2
I'm a Participant Level 2

I am trying to update my address and keep receiving error 502. I can't seem to find any other way to contact support which is really frustrating. 

 

I have used chrome, both my laptop and phone and still get the same error message. I tried to update my billing address. Is my address listed anywhere else? 

 

Thank you. 

4 REPLIES 4

FidoSaira
Moderator
Moderator

Hey @tl4l

 

Welcome to the Community!

 

We are aware of this situation and we do apologize for the inconvenience it has caused you. That said, we do remain available through live chat, Social Media channels (Facebook and twitter) and call. If you prefer, I can send you a private message through the Communtiy.

 

Let us know. 

 

 



tl4l
I'm a Participant Level 2
I'm a Participant Level 2

Thanks for the quick reply. I keep trying live chat and it doesn't direct me to an agent. If you can private message that would be great. 

 

Thank you, 

T

Got it! I'll send you a PM shortly so we can look into this together. 😊



Aidy
I'm a Participant Level 1
I'm a Participant Level 1

They have had some security issues - go to live chat and a real person will update it for you