Enabling Wi-Fi Calling

Enabling Wi-Fi Calling

Enabling Wi-Fi Calling

sardanapal
I'm a Participant Level 3

Enabling Wi-Fi Calling

Hi guys, was trying to activate wi-fi calling last night and today on two LG G5 Fido phones.. the process gets stuck at request for verification.

I fill in my number, press send me verification code, and thats it. Nothng happens. No code comes in.

Was on hold for live support for two hours and gave up, decided to ask here...

4 REPLIES 4
KAPABLE-K
MVP

Hi @sardanapal Did you get your phone from Fido? If so disable the WiFi calling then reboot your phone and follow these steps here.

 

If you are still having problems let us know.



sardanapal
I'm a Participant Level 3

Yes from Fido, two LG G5 phones running latest update I received from FIDO a month or so ago.

Restarted, followed steps, same result. Enter phone number, Press 'get verification code', the button becomes grey, and that is it.

 

@sardanapal A moderator here will have to look at your account to make sure the WiFi calling feature is on your profile.



FidoStephane
Community Specialist

Thanks @KAPABLE-K!

 

Hey there @sardanapal, I'll be sending you a PM shortly so we can have a look at your account. 

 

Chat soon!