Enabling Wi-Fi Calling on LG G4

Enabling Wi-Fi Calling on LG G4

Enabling Wi-Fi Calling on LG G4

mcroots
I'm a Participant Level 2

Enabling Wi-Fi Calling on LG G4

So I got a text message from Fido today that my phone (LG G4 on Marshmallow) now comes with wi-fi calling. I followed the steps to set that up, but everytime I get to the point where I click the link to register, I get a contradicting message that states that my device is not eligible??? I’m trying to do this over corporate wi-fi, could that be causing a problem?

 

 

4 REPLIES 4
KAPABLE-K
MVP

I looked into that problem another user was facing the same issue. Call customer service and ask them to resend the signal to that switch and try the setup again and it should work.


Hey @mcroots

 

Were you able to get the connection set-up for your Wi-Fi calling?

 

Let us know if you're still having issues and I'll send you a PM so we can take a closer look together. Smiley 



mcroots
I'm a Participant Level 2

Nope tried it at home and still can't get it to work...

Hey @mcroots

 

I'll send you a PM so we can check this out. Smiley