Embedded SIM supported?

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I'm a Participant Level 1 sangle2
I'm a Participant Level 1

Embedded SIM supported?

I am recently considering to buy iPhone Xs unlocked phone which supports dual SIM system, the one is physical and the other is eSIM.

I wonder if Fido is able to support eSIM for iPhone instead of physical nano SIM.

If so, how could I use it and am I able to use current plan after changing SIM from nano SIM to eSIM?

Accepted Solution

Re: Embedded SIM supported?

Hey everyone,

 

For information on eSIM support, click here.

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Moderator (inactive) FidoThomas
Moderator (inactive)

Re: Embedded SIM supported?

Hey @sangle2,

 

Welcome to the Community!

 

You will be able to use your Fido SIM with the new iPhone Xs and iPhone Xs Max models. We'll have more information on Dual SIM shortly Smiley



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I'm a Participant Level 1 Kentong128
I'm a Participant Level 1

Re: Embedded SIM supported?

The new iPhone XS has build in e-sim, I don’t know why Fido is not support e-sim?  I will wait for one month if fido still not support e-sim, I will chang to Bell or Rogers . Fido please wake up Smiley

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Message 3 of 26
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Moderator
Moderator

Re: Embedded SIM supported?

Hey @Kentong128

 

Welcome to the Community!

 

I have moved your post in this thread as it deals with the same topic. 

 

We'll have an update on that soon. 



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I'm a Participant Level 1 shadow8282
I'm a Participant Level 1

Re: Embedded SIM supported?

any update on this?

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Message 5 of 26
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Moderator
Moderator

Re: Embedded SIM supported?

Hey @shadow8282 and thanks for posting! Very_Happy

 

You will be able to use your Fido SIM with the new iPhone XS and iPhone XS Max models. At this time we do not have more information on eSIM but if anything changes we'll be updating Fido.ca

 

 

 

 



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I'm a Contributor Level 1 john992
I'm a Contributor Level 1

Re: Embedded SIM supported?

any update for esim on Fido?

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Message 7 of 26
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Moderator
Moderator

Re: Embedded SIM supported?

Hey @john992! Congrats on your first post. Smiley

 

We have no new news about eSIMs at this time.



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I'm a Contributor Level 1 john992
I'm a Contributor Level 1

Re: Embedded SIM supported?

 

Now with iOS 12.1 out Fido must know when or if eSim will be available. 

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Message 9 of 26
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Moderator
Moderator

Re: Embedded SIM supported?

Hey @john992,

 

As much as we'd love to tell you more, we don't have any further news on the eSIM at the moment. Rest assured that anything new will be updated on our website and we'll also make sure to update this thread! 

 

Cheers!

 

 



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Message 10 of 26
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I'm a Participant Level 3 Vancityguy
I'm a Participant Level 3

Re: Embedded SIM supported?

How about now? 

 

You realize that there's a disproportionately large customer demand for this right?  This thing has been around since 2015 and your customers have been asking for it for quite a while. 

 

You guys really need to make this a priority.

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Message 11 of 26
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I'm a Participant Level 2 raynald
I'm a Participant Level 2

Re: Embedded SIM supported?

I am waiting for this feature for my phone and my watch. Would be nice to get it before Christmas. This technology is no longer new and should be supported. 

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Message 12 of 26
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I'm a Participant Level 1 Chanobi
I'm a Participant Level 1

Re: Embedded SIM supported?

Since all phones are supposed to be sold unlocked since December 1, 2017 a person buying an iPhone XS should be able to buy the phone with FIDO as the main carrier and then go with another carrier, such as GigSky, for the eSim. It would be nice to get some confirmation on this from FIDO though. I am also looking to upgrade my phone to this model so that I can have the dual sim functionality. 

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Former Moderator FidoJulien
Former Moderator

Re: Embedded SIM supported?

Hey @chanoboi

 

Right now, we only support physical SIM cards.  However, you will still be able to use the eSIM feature with a carrier that offers the option.



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I'm a Participant Level 1 nomadmtl
I'm a Participant Level 1

Re: Embedded SIM supported?

Will we be able to swap for a Esim later if we use the physical sim now ?

 

Thanks

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