Drop calls

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I'm a Participant Level 3 LambertW
I'm a Participant Level 3

Drop calls

My has been dropping all outgoing calls after at about 30secs and it's quite irritating. Is there an issue with service at the moment? I'm in the Calgary area.

 

 

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Former Moderator FidoTerry
Former Moderator

Re: Drop calls

Welcome to the community LambertW! Very_Happy

 

We didn't get any alert of any network issue in your area. Did you try to restart your phone by any chance? 

 

Did you have a chance to check our new Network Aid section on the website? You can click here to view it. 



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I'm a Participant Level 3 LambertW
I'm a Participant Level 3

Re: Drop calls

I rebooted my phone but the issue cantinues.

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I'm a Participant Level 3 LambertW
I'm a Participant Level 3

Re: Drop calls

I checked network aid and there is no issue in my area but i still can't make a call pass 30secs without it failing. incoming calls are perfectly fine however.

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Former Moderator FidoChristina
Former Moderator

Re: Drop calls

Hey @LambertW

 

Are you sitll experiencing this same issue this morning? Can you try completing a manual network selection to see if that makes a difference?

 

- FidoChristina



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