Disappointed with customer service!!!

[KhushbooDhingra]

First of all, I have tried to reach customer service n number of times and through different ways but they never respond. Is this how you deal with your customers? Secondly, My plan is $55 and my bill should be $64 but I don't know why is it showing $101 as I cant view my bill since I have taken this number? Please help me with the same as I have paid all my amounts and nothing is due so I won't be paying $101. 

[FidoNick]

Welcome to the Community @KhushbooDhingra! 

We do apologise for the delays these past few days, we've been quite busy with our holiday promos and we're doing our absolute best to get to all our valuable customers!

We'd love to check out your invoice with you to see what's going on

I'll send you a PM so we can take a look at things, see you there!