Didn't get the Fido Tri-SIM Card as ordered

[MC123]

Help, I ordered the Fido-Tri-SIM card because I need it to fit a nano-size phone that I'm inheriting, but unfortunately what was shipped was a regular sized SIM Card.

Am I responsible to cut this physically down to size? it does not pop out.

This unfortunately is not what I ordered.

[MC123]

Hey @MC123 , 

Welcome to the Community .

If that's not the product you ordered we'll send you a replacement no worries. I'm sending you a PM to have this looked into . Talk soon!

[FidoRanya · Accepted solution]

Hey @MC123 , 

Welcome to the Community .

If that's not the product you ordered we'll send you a replacement no worries. I'm sending you a PM to have this looked into . Talk soon!