Device protection problem

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Device protection problem

Device protection problem

arthuryolo007
I'm a Participant Level 1
I'm a Participant Level 1
February 2019
February 2019

Device protection problem

so i've been trying to get my screen changed and i called brightstart they told me to go to a store i went to a store they told me to go to another store i went to that other store and they told me to call brighstart and thats not working and i'm melting right now.  I think brightstar didnt register my info or something. please help. sos.

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FidoPhilippe
Moderator
Moderator
February 2019
February 2019

Hey @arthuryolo007!

 

Has there been any update?

 

Let us know.



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FidoPhilippe
Moderator
Moderator
February 2019
February 2019

Hey @arthuryolo007! Philippe here to help. Smiley

 

I'm sad to read that all your efforts were in vain there. That's certainly frustrating!

 

I recommend calling Brightstar back first thing tomorrow and explain what happened. They should be able to escalate that for you and find a resolution. Smiley

 

Please let us know what happens.



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