Device Savings Recovery Fee

Device Savings Recovery Fee

Device Savings Recovery Fee

TSSChow
I'm a Contributor Level 1

Device Savings Recovery Fee

I recently did a hardware upgrade on Mar 29. I upgraded one month ahead of the end of my contract. I saw that the "Upgrade Today Fee" was $29.16 in my Fido account when I did the upgrade. 

 

Today my bill came. I saw there is "Early Upgrade Fee" of $29.16, and also "Device Savings Recovery Fee" of $29.17.

 

What is that "Device Savings Recovery Fee"? Did I just get charged the same thing (up to rounding) twice?

3 REPLIES 3
FidoFaiza
Moderator

Hi @TSSChow

 

Do you mean you got charged $29.16 twice on the bill: once under "Early Upgrade Fee" and once under "Device Savings Recovery Fee"? 

 

Let me know!



TSSChow
I'm a Contributor Level 1

Yes, I was charged $29.16 twice, once under "Early Upgrade Fee" and once under "Device Saving Recovery Fee". 

 

(To be more accurate, I was charged once for $29.16 and once for $29.17 on the same bill)

That's seems odd! Let me send you a PM to check things out.