This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
Hey guys, I've been with Fido since 2012. I had been using their $20 text/talk plan up to July 2016 when I was able to start my new cycle on the $25 text/talk plan. So for August's bill which was available to pay starting today, I saw a $15 fee under "Device Savings Recovery Fee" and from what I understand it applies when you cancel a contract? I was not under a contract at all since joining FIdo, only been using the bring your own phone plans. So what gives? I'm only going to pay for the monthly bill.
Hey @Willy156
That definitely doesn't sound right. I'll send you a PM so we can take a closer look into this for you and get it all sorted out.
Thanks @FidoPierre, sent you a PM!