Detailed billing details

Detailed billing details

Detailed billing details

SOLVED
Pierreh2010
I'm a Contributor Level 1

Detailed billing details

When will you be uploading my most recent billings summary?

 

 

Accepted Solution

Re: Detailed billing details

Solved by Moderator

Hi @Pierreh2010!

 

The bill is issued about 2, 3 days after the billing cycle end date, however it can sometimes take up to 7 days. 

 

To view/print your detailed bill, from the My Account main page, access the Billing & Payments tab and click on Save/Print this bill (PDF) on the right side of the page. 

 

I hope this answers!

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5 REPLIES 5
FidoFaiza
Moderator

Hi @Pierreh2010!

 

The bill is issued about 2, 3 days after the billing cycle end date, however it can sometimes take up to 7 days. 

 

To view/print your detailed bill, from the My Account main page, access the Billing & Payments tab and click on Save/Print this bill (PDF) on the right side of the page. 

 

I hope this answers!



Pierreh2010
I'm a Contributor Level 1

It is October 24th and the last bill I have ended August 22, 2017. When will you upload the bill cycle ending September 22, 2017?

Hey @Pierreh2010 ,

 

It should have already been updated. 

 

Are you the account holder? Do you log in with your email address?

 

Let me know!



Pierreh2010
I'm a Contributor Level 1

Thanks! 

 

Sending you a PM now @Pierreh2010 !