Deactivation

Deactivation

Deactivation

yaldash
I'm a Participant Level 1

Deactivation

To whom it may concern,

 

I want to cancel one of my number in my account, I'm out of counry and I can't call for cancelletion.

 

prompt response will be appreciated.

 

Best Regards,

 

Yalda Shayesteh

 

 

 

4 REPLIES 4
shmt55
I'm a Participant Level 1

hello

 

i am not in canada right now, and i want to pend my account for a while. i prefer to stop recharging my account monthly when i am out of canada.

it would be very appreciated if you help me in this.

regards

Mostafa

Hey @shmt55 and welcome to the Community.

 

We can help you with that here.


But you mentioned **recharging** your account monthly. 


Do yo have now a prepaid service? Or postpaid?

 

Let me know.



Hey @shmt55

 

Just following up with you.


Do you still need help with this?

 

Let me know.



FidoKenny
Moderator

Hey @yaldash and thanks for reaching out.

 

Sorry to see that you are planning to stop you service with us.


We can definitely help you with that here.

 

I'm sending you a PM now to get this looked into. 

 

Talk to you soon.