Data

Data

Data

SOLVED
Cassiopeia14
I'm a Participant Level 2

Data

It's been a month already since I switched to Fido I signed up because the agent at the store has been so accommodating even if I'm actually happy with my former provider. But now I'm kind of regretting 'cause I just have 1GB of data and I'm on the Pulse max plan and Ireally can't afford to pay more to increase my data since I already have 3 plans under my name.

 

Accepted Solution

Re: Data

Solved by Former Moderator FidoMaria

@maikl thanks again for the extra info! You probably need set up the APN settings. You can check them out here.

 

Let me know if it works. Smiley

View solution in context
9 REPLIES 9
rajendra26
I'm a Participant Level 1

Hi community

Hi @rajendra26 Smiley Welcome to our community!



FidoChristina
Former Moderator

Hey Cassiopeia14,

 

Welcome to the community Smiley

 

Feel free to check out all of our plans here: http://www.fido.ca/consumer/mobile-plans

 

For future reference, we're also available to help on Facebook and Twitter Smiley

 

-FidoChristina



maikl
I'm a Participant Level 2

Hello! Yesterday I became fido client . I have no data internet but my plan is for 3 G .What is a problem? Thank you
FidoMaria
Former Moderator

Hi @maikl & welcome to the Community!

 

I'm not sure that I understand your question; can you please clarify?



maikl
I'm a Participant Level 2

I am a Uber driver and I have to use a Data internet. It not working.When I am at home my internet working but outside not.Help me please
FidoMaria
Former Moderator

@maikl thanks for clarifying! I'll need you to answer a few questions:

 

1) What is the model of the phone you're using?

2) Is your mobile data turned on?

3) Are you using a Fido phone?

 

Thanks!



maikl
I'm a Participant Level 2

my phone is Samsung Galaxy S3
Mobile data is turnet On
That was koodo phone but yesterday it was unlocked
FidoMaria
Former Moderator

@maikl thanks again for the extra info! You probably need set up the APN settings. You can check them out here.

 

Let me know if it works. Smiley