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I have went over on my data apparently by 1.56 gb. Now i have a plan and i alwaysbuse Wifi ...
How much am i going to be charged...
And how can I add onto my plan so that this never happens again... Its been happening alot but i never turn my data on i only use when i have wifi ...
Please help...
I believe I have the 60$ plan ... Comes with 750mb of data and I never used to have an issue now all of a sudden i do
Thanks
Solved! Go to Solution.
November 2017
Hi @ENBrown!
The data overage rate will depend on the type of plan that you have. Let me send you a PM to check it out.
FYI, you can always add a onetime data top-up while you are still within your usage limit. Details here.
Editing to add that you can now check your overage rate from My Account on Fido.ca.
If you are noticing your data consumption has had unexplained consumption ( heavy random spikes of activity or seems out of ordinary ) you need to check your device settings ..... IPHONE especially.
Make sure “wifi assist “ ( settings/cellular data/wifi assist disable —- it’s enabled by default , must be manually disabled) And also disable App Store “updates” ( settings/iTunes and App Store/use cellular data /disable ) its enabled by default
those are are usually the two settings that cause alot of data issues ( resulting in unexpected overage charges for iPhone users )
Hi @ENBrown!
The data overage rate will depend on the type of plan that you have. Let me send you a PM to check it out.
FYI, you can always add a onetime data top-up while you are still within your usage limit. Details here.
Editing to add that you can now check your overage rate from My Account on Fido.ca.