I may have missed this answer in another thread since there are so many at this moment re: 10gb Holideal ..
I understand that only 5gb shows up for the moment (for those who were able to do self-serve) and the bonus may take 2-3 cycles; however, what happens in the meantime? Are we able to use the full 10gb until it shows up or are we only allowed up to 5gb and anything over is considered an overage? Thanks!
Solved! Go to Solution.
Thanks for the answer, I think this is very important information. I guess I am good - as I did it at Fido store, but many people here did it via MyAccount - hope they will see this information before they will start using the data they do not have yet...
Thanks for clarification!
That is completley unacceptabled. I had 10GB before, nowhere on your social media post did it say it would take 2-3 months for the bonus to be added. I've tried reaching out so many times through various ways but have been completley ignored. Fido has been absolutley terrible with customer support and my issue has yet to be resolved.