Data usage shown twice?

Data usage shown twice?

Data usage shown twice?

dpante
I'm a Participant Level 1

Data usage shown twice?

Hello,

 

I currently pay for a 4GB/month data plan on my iPhone, and am just wondering why my data usage is shown twice in My Account— first, it shows 4GB but with no usage; then, below it, it shows 1GB with usage. It's making me think that if I go over 1GB/month, I'll get charged extra, even though I'm actually on a 4GB plan. Should I be worried about this?

 

Screen Shot 2016-05-10 at 1.14.08 PM.png

 

Thanks,

D

 

 

1 REPLY 1
KAPABLE-K
MVP

Hi @dpante

 

It looks like you have an extra 1GB of data on your account probably from a promotion.

 

Thats why you see 2 sets, first you will use the promotion 1GB first then when that has been consumed your data from your regular 4GB will start to be used up.