Data usage not working

Data usage not working

Data usage not working

Rgeno79
I'm a Participant Level 3

Data usage not working

My Data calculator shows the full 6gb available as if I haven't used any. It's been like this since the new data cycle on the 4th. I tried using the app and the website directly and it says the same thing. Anyone knows how to fix this? Thanks

 

 

 

 

 

1 REPLY 1
FidoClaudia
Moderator

Hey @Rgeno79,

 

Welcome to our Community Smiley

 

I'll be glad to check this out with you! Just a few questions:

 

-Are you logging in with your phone number or your email?

-Is your January bill out or not yet?

 

Let me know and we'll take it from there!