Data bites not working

[Itsmesilvia]

I turned on the data bite and 5 minutes later it turned off itself

and I used my own data without knowing it. 

Whats happening??

is there some daya limit or something?

[FidoSaira]

Hey @Itsmesilvia

Welcome to the Community!

That's definitely odd and shouldn't happen with your Data Bytes session.

- Did you receive any error?

- Were you on Fido's network when you lost connectivity?

- Did you check if the timer was still on in the app after the first 5 minutes?

Let us know.