Data bites not working

Data bites not working

Data bites not working

Itsmesilvia
I'm a Participant Level 1

Data bites not working

I turned on the data bite and 5 minutes later it turned off itself

and I used my own data without knowing it. 

 

Whats happening??

is there some daya limit or something?

1 REPLY 1
FidoSaira
Moderator

Hey @Itsmesilvia

 

Welcome to the Community!

 

That's definitely odd and shouldn't happen with your Data Bytes session.

 

- Did you receive any error?

- Were you on Fido's network when you lost connectivity?

- Did you check if the timer was still on in the app after the first 5 minutes?

 

Let us know.