Data Service Not Available on LG G3 when data is turned on

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Data Service Not Available on LG G3 when data is turned on

For the past few days I have been having a problem when I picture text. My LG G3 states 'No Data Service Available' when my data is definitely turned on. The picture texts don't go anywhere and I have to delete them so I am not trying to send them time and time again. The problem seems to have started when I last installed the latest Version 6 Android update. Has anyone else had this issue and if so what can I do to rectify the problem. Thanks in advance for any information or suggestions you can pass on. 

 

 

 

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Re: Data Service Not Available on LG G3 when data is turned on

Thank you very much for your suggestions which I did try. I reset the network settings which did help some by allowing me onto the Internet but I still had to add the APN information for the Fido network to allow me to send picture text messages. The following link was extremely helpful to set up my APN http://www.thecellguide.com/lgnodata.php The only concern was that the instuctions to add the APN said to leave many of the information lines blank which did not work so I reset the network again and added the APN information which is outlined in the above link and left all the remaining information as is and it worked great after I did that. Thanks again and I hope this helps anyone else that is moving their cell provider to Fido and supplying their own cell phone.

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Re: Data Service Not Available on LG G3 when data is turned on

Hi @BigFella1959!

 

I'm glad to know that everything is working now. The Community is definitely a great place to get help with these kind of things. Smiley

 

If ever you need anything else, don't hesitate to post again!



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Re: Data Service Not Available on LG G3 when data is turned on

Hello again,

 

  Glad we could help! Smiley

 

  With regards to your wife's continued Wifi scanning, some apps have the ability to keep/turn on Wifi and turn on/off data as well. Apparently, the anti-theft feature in Avast is keeps Wifi on so it can be located it lost or stolen. Some other apps also have permissions that do so as well. You (or she) might consider going through the permissions of all of her apps to see if there are any possible culprits. 

 

  Hope this helps Smiley

 

Cheers


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Re: Data Service Not Available on LG G3 when data is turned on

Thanks for the suggestion on checking out my wife's apps. I will do that for sure to look for a culprit that may be keeping her phone scanning for location information. Can you please give me a quick run down on how to check the permissions to her apps. Being a newby with our LG G3s I sometimes need instructions to do the simplest of things. This is all new information for me. On the other hand my wife is really impressed on what I have done with her phone so far thanks to suggestions from the Fido Forums. Everything I have done thanks to suggestions from the Fido Forums has given me brownie points with my wife. Just an added bonus I guess. LOL

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Re: Data Service Not Available on LG G3 when data is turned on

Hey BigFella1959!

 

Happy to hear that our Community could help you win some brownie points with the misses! At the end of the day, that's what really matters, right? Wink

 

You can check the permissions for individual app by going into Settings > Apps and selecting the app you'd like to check.

 

Once in there, you can click on Data Usage and scroll down. You'll need to make sure the you don't have Restrict Cellular Data Access turned on. 

 

Hope this will win you more brownie points! 

 



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Re: Data Service Not Available on LG G3 when data is turned on

Hello again,

 

  Brownie points... I love it!! LOL

 

  Although not specific to the LG G3, this article might be helpful as well.

 

Cheers


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Re: Data Service Not Available on LG G3 when data is turned on

More information to collect those Brownie points with my wife. What more can I ask for from a Fido Community Forum.:smileylol: I will try the suggestion in the article you mentioned. This location scanning issue is all that I have left to deal with on my wife's LG G3 so I can see the light at the end of the tunnel. Thanks again for all your help. You have been very helpful and easy to talk to and all your suggestions have been right on point. I know that you have signed up for all that you do to help others but I am sure that you are not told often enough how much that information means to someone that does not have the know how that you have such as myself. It is a selfless thing that you do and you should be commended for it. Thanks again and have a great day. 

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