I am unable to update my credit cart using Fido.ca website. the website doesn`t accept typing numbers in their designated boxex. I have tried with diffrent computers but same result!
Please advise me, if you know how I would able to update my credit cart, since I really need to refill my prepaid line from abroad, to keep my number activated.
Solved! Go to Solution.
Welcome to the Community!
The My Account portion of our website is experiencing technical issues. We’re working to fix it as quickly as possible.
I can help you updating your credit card information in your account if you want
Let me know if you need my help to proceed!
I'm also having problems with updating my credit card information.
I have tried with Chrome, Firefox and Edge so far.
I can get the credit card field to allow edit, then I put in my visa number.
When I enter the three digit security code for visa it says please enter a valid security code before I even do the submit.
I have seen posts from last year (jan 2016) that people are having problems updatin credit card information...
Well, After one year it is still not possible to update credit card info online. You guys are joke...
Why I have to call customer sefvice (whichbtw works only during regular working hours) and spend some time waiting on-hold...