Could not find 60$ 10 GB BYOP plan in the plan changing page

Could not find 60$ 10 GB BYOP plan in the plan changing page

Could not find 60$ 10 GB BYOP plan in the plan changing page

ernestchan
I'm a Contributor Level 2

Could not find 60$ 10 GB BYOP plan in the plan changing page

I would like to switch the plan on my own but unfortunately, I can''t find the $60 10GB BYOP plan in the list. WHat can i do?

9 REPLIES 9
ernestchan
I'm a Contributor Level 2

 

 

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This is all the BYOP plans i can find in the choose plan section

 

rbet
I'm a Participant Level 3

Same problem a lot of us are having but I havent been able to see any response from fido. Live chat and phone service seem to be down too.

ernestchan
I'm a Contributor Level 2

I have 3 account with fido that needed to upgrade to this deal.... hopefully one of the support can contact me... sigh....

amounee
I'm a Participant Level 1

I am in the same boat, both are lines do not give the option, they dont give any option for 5gb in fact.  And you can't get through by phone or through live chat....  

ernestchan
I'm a Contributor Level 2

still waiting for fido forum support to help me here .....

ernestchan
I'm a Contributor Level 2

still waiting..................................................

ernestchan
I'm a Contributor Level 2

@FidoStephen

 

i did try it, cant find it , you can browse this post and see all my attempted

I'll send you a PM to help out @ernestchan



ernestchan
I'm a Contributor Level 2

for BYOP plan

there is only $35, $45, $45 for 500MB, $55 for 1GB, $75 for 6GB, $65 for 1GB, $85 for 4GB, $115 for 10GB.

 

there is no $60 for 10GB