Converted from spotify in plan to add-on

[Pgiggs12]

My free spotify with Fido end3d. Today I decided to add on spotify for 9.99 however when i sign into my spotify non of my previous songs are there. ???

[Pgiggs12]

Hey there Pgiggs12, 

Are you signing into your existing account or did you possibly create a new one?

If you're signed into your existing Spotify account and something's off, contact Spotify and they'll definitely help

[FidoMegan]

Hey @Pgiggs12

Did you figure it out?

[Original_Lucy]

Hi there, some people connected with their Facebook and when the paid subscription started, they signed in with username and password directly. My sister did this and her Playlist was gone. I suggested she sign in with FB again and everything was there. Might not be your situation, but could be valid. My Playlists carried on as usual, but I didn't connect with my FB 🆔   

[FidoStephane · Accepted solution]

Hey there Pgiggs12, 

Are you signing into your existing account or did you possibly create a new one?

If you're signed into your existing Spotify account and something's off, contact Spotify and they'll definitely help