Swithced from my old plan over the xmas break to the 10GB for $60 deal. Was told I would have to pay off the remainder of my payments for my phone, agreed to it and now recieved a bill for $556 for the cost of the phone and a arbitrary cancellation charge conventielty for the exact same amount at $556. Add another $120 in tax and my bill of last month of $55 is now $1300. What in the actual hell.
Welcome to the Community
If you bought out the agreement, there should only be one fee for that. I will be happy to take a look at your account and see what happened there. I'll send you a PM shortly.
Hi @MoeHoveyda sorry to hear you have a salty bill
As you knew the phone balance needed to be paid to enable you to get the byop (bring your own phone) $60 deal.
Also since your 2 year contract was finished earlier there is a cancellation fee and tax.
I suggest you to try having a bit more time to pay and save some interest divide that billing in 2-3 ask for an arrangements with billing department.
In the long run the phone is yours now and a great plan forward.