Changing plan online

[ravedave2]

When will this be available? 

I always get a message to call if i want to do it

and yet everyone at Fido seems to think i have a great plan and shouldn't change it, and all i see on your site is better plans for pretty much the same price or even less

im paying 60$ on a Max plan +6$ for caller display (that only seems to display numbers but no names) 
1 gig seems to go really fast nowdays and im always looking for wifi to do my surfing..

if any of the mods could help me out with a better plan without paying even more that'd be great ! and also tell me why is this plan "soooo goood" according to Fido reps 

thanks!

[ravedave2]

Hey @ravedave2

This option is not yet fully functional on fido.ca. I'll be glad to take a closer look at our available plans with you. 

I'll send you a PM right now so we can get started.  

[kfrost]

Is this still not fully functional? Been trying to change my plan online all week to no avail... Getting a bit frustrated. I keep getting error messages that kick me back to the homepage.

[FidoRanya]

Hey @kfrost , 

Yes it's still functional, what happens exactly when you try to change your plan online? 

[kfrost]

I'm getting a message that states:

This is embarrassing.

We're working to improve this experience, but to continue right now you'll actually need to connect with us in person.

[FidoKenny]

@kfrost

I can contact you here by PM to get this looked into if you want.

This way, we can take care of changing your plan.

We can also take a look at this issue with you.

Let me know

[kfrost]

Yes, please. That would be great. Thanks for your help!

[FidoKenny]

All good @kfrost

Talk to you soon!!

[FidoPierre · Accepted solution]

Hey @ravedave2

This option is not yet fully functional on fido.ca. I'll be glad to take a closer look at our available plans with you. 

I'll send you a PM right now so we can get started.