Changing plan online

Changing plan online

Changing plan online

SOLVED
ravedave2
I'm Helpful Level 3

Changing plan online

When will this be available? 

I always get a message to call if i want to do it

 

and yet everyone at Fido seems to think i have a great plan and shouldn't change it, and all i see on your site is better plans for pretty much the same price or even less

 

im paying 60$ on a Max plan +6$ for caller display (that only seems to display numbers but no names) 
1 gig seems to go really fast nowdays and im always looking for wifi to do my surfing..

 

if any of the mods could help me out with a better plan without paying even more that'd be great ! and also tell me why is this plan "soooo goood" according to Fido reps 

 

 

thanks!

 

 

Accepted Solution

Re: Changing plan online

Solved by Moderator (inactive) FidoPierre

Hey @ravedave2

 

This option is not yet fully functional on fido.ca. I'll be glad to take a closer look at our available plans with you. 

 

I'll send you a PM right now so we can get started. Smiley 

View solution in context
7 REPLIES 7
kfrost
I'm a Participant Level 2

Is this still not fully functional? Been trying to change my plan online all week to no avail... Getting a bit frustrated. I keep getting error messages that kick me back to the homepage.

FidoRanya
Former Moderator

Hey @kfrost

 

Yes it's still functional, what happens exactly when you try to change your plan online? 



kfrost
I'm a Participant Level 2

I'm getting a message that states:

 

@kfrost

 

I can contact you here by PM to get this looked into if you want.


This way, we can take care of changing your plan.

 

We can also take a look at this issue with you.

 

Let me know Smiley



kfrost
I'm a Participant Level 2

Yes, please. That would be great. Thanks for your help!

All good Smiley @kfrost

 

Talk to you soon!!



FidoPierre
Moderator (inactive)

Hey @ravedave2

 

This option is not yet fully functional on fido.ca. I'll be glad to take a closer look at our available plans with you. 

 

I'll send you a PM right now so we can get started. Smiley