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Hi,
I just changed my phone number on my Prepaid. I noticed after 20 min it still says balance of 0
I even tried to press Re-fill and it wont let me. Keeps say opps sorry, something went wrong on almost ever page i click, doesnt show my history or anything. do i have to wait hours for it to take effect? i cant even receive text msgs or make calls now
Hey NB1997,
Welcome to the Community.
I'm sorry to see you're having issues with your phone following the number change. Have you tried turning the phone off for a few moments and then back on?
This usually helps make sure the change goes through properly. Let us know if you're still having problems with this and I'll send you a PM so we can check out the details of the account together.