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Hi,
I am currently responsible for my mom's prepaid/online account and would like to change the name to match the billing information. Is it possible to get it changed?
Solved! Go to Solution.
August 2016
Hi there @soupers
If you'd like to transfer the ownership of the account, you can definitely do that 😃
We actually have a great article on Fido.ca that discusses the steps to do this!
Come check it out here, it's called:
"How to change your phone & account ownership"
The link above explains how to transfer the line to someone, whether it's a Monthly or Prepaid account, and what conditions apply. If you need any more help with this, let me know & I'll send you a PM through here!
Hi there @soupers
If you'd like to transfer the ownership of the account, you can definitely do that 😃
We actually have a great article on Fido.ca that discusses the steps to do this!
Come check it out here, it's called:
"How to change your phone & account ownership"
The link above explains how to transfer the line to someone, whether it's a Monthly or Prepaid account, and what conditions apply. If you need any more help with this, let me know & I'll send you a PM through here!