Change account owner to foreign worker

[tar613]

According to the following post & answer, a foreign passport is not accepted as valid identification when changing account owners.

http://forums.fido.ca/t5/forums/v3_1/forumtopicpage/board-id/NonTechnical/message-id/26065

My wife is in the country on a work visa until her permanent resident application is approved. She has an Ontario driver's license. I want to list her as our cell phone account's owner. How can I do that if her Hong Kong (everything on it is in English) passport isn't going to work? I have seen the list of "accepted" ID, and she doesn't have any other item listed.

She has already been in Canada for 18 months, and can stay at least until October 2018. We have no contracts on our account, and own all our phones so there are no commitments with Fido.

[tar613]

If she has a credit card that should be ok.

Edit: you just need one photo ID and the Canadian drivers license will work and a credit card as a second ID.

[KAPABLE-K]

@tar613 Do you want to add her on your account or are you looking to transfer the account to her? If you just simply want to add her to your account you just need to call Fido and add her as an authorise user.

[tar613]

Make her the new owner so she officially makes the payments.

[KAPABLE-K]

@tar613 Then you can use the Canadian driver's license.

[tar613]

Yes, that's the good news. But I think a second form of ID will also be requested, and that's what she doesn't have since the passport isn't good enough.

[KAPABLE-K · Accepted solution]

If she has a credit card that should be ok.

Edit: you just need one photo ID and the Canadian drivers license will work and a credit card as a second ID.