Carrier update 23.1

Carrier update 23.1

Carrier update 23.1

yourex69
I'm a Participant Level 1

Carrier update 23.1

Why does my iPhone 5 s (purchased from a friend) infomation says "carrier - fido 23.1" yet a Fido sim won't work. Tried activating a new sim card twice and it failed (sim not supported).  So the very freindly and patient CSR offered to send me another sim card, at no cost. The sim arrived in less then 24 hrs, BUT was an LTE sim, not the nano sim needed for the iPhone. So frustrated Sad

 

 

1 REPLY 1
KAPABLE-K
MVP

Did your friend got the phone from Fido? The new SIM cards usually is the 3 in 1 and you can pop out the nano piece.

But if they did in fact send you a regular SIM it might be better to visit a Fido store to get it corrected and you can try it and if it still does not work they can check the phone.