Cant activate my Spotify premium with my Fido Smart Pulse Plan

Cant activate my Spotify premium with my Fido Smart Pulse Plan

Cant activate my Spotify premium with my Fido Smart Pulse Plan

Cameydzn
I'm a Participant Level 2

Cant activate my Spotify premium with my Fido Smart Pulse Plan

Hi, I received a text message from Fido a few days ago regarding an update on a billing issue. It gave me a new account number and saying that I should re-register my account and re-activate my Spotify subscription. However, I encountered a problem when I tried re-activating my Spotify subscription. I followed all the instructions but when I tried logging in to my existing Spotify account, a message pops up saying that my account is already linked with another phone number. My phone number is still the same and when I open the Spotify app, it's not subscribed to premium either. Can someone please help me?

 

 

 

1 REPLY 1
FidoMegan
Former Moderator

Hey Cameydzn! 

 

Welcome to the Community! Very_Happy 

 

I'll send you a PM and we'll check this out!