Cannot view specific bill charges

[Sdd1]

I'm getting tired of your system to view my bills it doesn't show all the details

[Sdd1]

Hey @Sdd1,

You can download the PDF under Billing and Print/Save invoice Let us know how it goes! 

[FidoRachel · Accepted solution]

Hey @Sdd1,

You can download the PDF under Billing and Print/Save invoice Let us know how it goes! 

[degrassigeddy]

Print / Save invoice is not showing up.

[FidoMaria]

@degrassigeddy Do you use your e-mail address as your username when logging in?

[degrassigeddy]

That was the issue. Thank you. 

Seems a lot of people have this issue, wasting time, getting frustrated. Maybe don't let them log in with their phone number or include bill detail feature with phone #???? Just an idea.

[FidoAmanda]

Hey degrassigeddy!

Thanks for the feedback and thanks for letting us know.

We're happy to hear everything was sorted out!