Cannot receive or make calls iPhone 6

Cannot receive or make calls iPhone 6

Cannot receive or make calls iPhone 6

Q3
I'm a Participant Level 3
I'm a Participant Level 3

Cannot receive or make calls iPhone 6

"The number you have called is not assigned". Anyone experiencing this now? I know people were dealing with it in 2015 and searching through the posts no real solution was given.
Fido please fix this asap!!!

 

 

 

6 REPLIES 6
FidoMaria
Former Moderator

Hi @Q3 & welcome to the Community! Smiley

 

Have you already tried turning off your phone, removing the SIM card, reinserting the SIM card, and turning the phone back on?

 

Also, which network mode are you on (2G/3G/LTE)?



Q3
I'm a Participant Level 3
I'm a Participant Level 3

Yes I have.
Also had the phone off for more than 45mins.
The network is 3G.
Q3
I'm a Participant Level 3
I'm a Participant Level 3

Hello?
I need a solution asap.

Thanks!
FidoMaria
Former Moderator

@Q3 Have you tried resetting your network settings?

 

Just so you know, this isn't a Live Chat service but rather a platform where we encourage users to help each other out. If you need immediate assistance, you can always reach out to us through Facebook or Twitter, or through Live Chat.

 

Cheers!



Q3
I'm a Participant Level 3
I'm a Participant Level 3

I tried Live Chat but never connected to an agent and don't use the other platforms. I'll try calling when I have access to a phone.
FidoMaria
Former Moderator

@Q3 Have you reached someone? If not, let me know and I'll send you a private message. Smiley