Cancellation

[bluesky8599]

Click here

 How to cancel my plan

Hello~

I came back to my country on March 5

So I would like to cancel my fido plan.

[bluesky8599]

Hello~

I told you my cancellation many times but I got an another bill this month.

I don't know what to do.

please answer me.

[FidoClaudia]

Hey @bluesky8599,

I'll send you a PM to have this looked into.

For future reference, if you have any account specific questions, you can use one of those channels to contact us.

[bluesky8599]

Hello 

We have 14 hours time difference so I don't know how I can contact with you.

What is PM?

[FidoSaad]

Hey @bluesky8599!

No need to worry about the time zone difference. You can go on with your day and get back to us whenever is convenient for you! Keep in mind there will be a delay between our replies.

PM is short for Private Message. So we'll continue the conversation in private.

Talk to you soon.

[FidoClaudia]

Hey there @bluesky8599,

Welcome to our Community

We'll need to access your account to help with the deactivation. I'll send you a PM to get started.

Talk soon!