Cancellation

Cancellation

Cancellation

bluesky8599
I'm a Participant Level 3

Cancellation

Click here
 How to cancel my plan

Hello~

I came back to my country on March 5

So I would like to cancel my fido plan.

5 REPLIES 5
bluesky8599
I'm a Participant Level 3

Hello~

I told you my cancellation many times but I got an another bill this month.

I don't know what to do.

please answer me.

Hey @bluesky8599,

 

I'll send you a PM to have this looked into.

 

For future reference, if you have any account specific questions, you can use one of those channels to contact us.



bluesky8599
I'm a Participant Level 3

Hello 

We have 14 hours time difference so I don't know how I can contact with you.

What is PM?

Hey @bluesky8599!

 

No need to worry about the time zone difference. You can go on with your day and get back to us whenever is convenient for you! Keep in mind there will be a delay between our replies.

 

PM is short for Private Message. So we'll continue the conversation in private.

 

Talk to you soon.



FidoClaudia
Moderator

Hey there @bluesky8599,

 

Welcome to our Community Smiley

 

We'll need to access your account to help with the deactivation. I'll send you a PM to get started.

 

Talk soon!