Re: Cancellation

leebeca

Hello! I returned to my country so I want to cancel my plan. How can I do it?

** Edited to add labels **

Marinapontes_

I left Canada already and would want to cancel my Fido account. What information will you ask when I call?

FidoSaira

Welcome to the Community!

I've moved your post in this thread as it treats with the same topic. You'll find all the information on how to cancel here.

Have you moved out permanently?

Let me know if you'd like to us to send you a PM

bluesky8599

Hello

It's Jinsuk.

I asked you my cancellation many times because I came back to my country but I got an another billing mail. I don't know what to do. I came back here ( South korea) on March 5.

Please answer me. Bye

FidoJulien

Hey @Jinsuk!

To cancel your account, you need to contact us though any of the ways you'll find here!

Alternatively, we can send you a PM to take a look at that with you!

Let me know what you'd like to do!

Jo_fr

Hello,

I woud like to cancel my plan since I'm not living in Canada anymore. I have tried to call but the wait is just way too long.

Could you help get through this cancellation faster please? I do not wish to continue paying for a service I won't use.

Thanks in advance,

FidoClaudia

Hey Jo_fr,

Welcome to the Community!

I've moved your post to this thread since it's about the same topic.

Sorry about the delays when you call. We're a bit busier than usual, but we're trying our best to respond as fast as possible. I'll send you a PM right here shortly to help with your request

Talk soon!

Richard16

Hello, I will go back to my country the next week and I'd like to cancel my plan! How can I do it?

FidoRachel

Hey @Richard16,

Send us a message on Facebook or Twitter, we'll be happy to help!

JBSaturnio

Dear Fido, I want to cancel or close my fido plan in Canada. Please help me.

FidoMaria

Hey there!

You'd need to get in contact with our Customer Service team to cancel your account. If you prefer, I can send you a PM. Let me know.

JBSaturnio

please help me. i want to cancel my account. PM me pls. thank you

FidoPamela

We've replied to your PM, see you there

FidoMegan

Hi leebeca!

I'll send you a pm and we'll go over this together.