Cancellation

Cancellation

Cancellation

SOLVED
leebeca
I'm a Participant Level 1

Cancellation

Hello! I returned to my country so I want to cancel my plan. How can I do it?

 

 

** Edited to add labels **

Accepted Solution

Re: Cancellation

Solved by Former Moderator FidoMaria

Hey there!

 

You'd need to get in contact with our Customer Service team to cancel your account. If you prefer, I can send you a PM. Let me know. Smiley

View solution in context
13 REPLIES 13
Marinapontes_
I'm a Participant Level 1

I left Canada already and would want to cancel my Fido account. What information will you ask when I call?

Hey @Marinapontes_

 

Welcome to the Community!

 

I've moved your post in this thread as it treats with the same topic. You'll find all the information on how to cancel here.

 

Have you moved out permanently?

 

Let me know if you'd like to us to send you a PM Smiley



bluesky8599
I'm a Participant Level 3

Hello 

It's Jinsuk.

I asked you my cancellation many times because I came back to my country but I got an another billing mail. I don't know what to do. I came back here ( South korea)  on March 5.

Please answer me. Bye

Hey @Jinsuk!

 

To cancel your account, you need to contact us though any of the ways you'll find here!

 

Alternatively, we can send you a PM to take a look at that with you!

 

Let me know what you'd like to do! Smiley



Jo_fr
I'm a Participant Level 1

Hello,

 

I woud like to cancel my plan since I'm not living in Canada anymore. I have tried to call but the wait is just way too long.

  

Could you help get through this cancellation faster please? I do not wish to continue paying for a service I won't use.

 

Thanks in advance,

Hey Jo_fr,

 

Welcome to the Community!

 

I've moved your post to this thread since it's about the same topic.

 

Sorry about the delays when you call. We're a bit busier than usual, but we're trying our best to respond as fast as possible. I'll send you a PM right here shortly to help with your request Smiley

 

Talk soon!

 

 



Richard16
I'm a Participant Level 1

Hello, I will go back to my country the next week and I'd like to cancel my plan! How can I do it?

Hey @Richard16,

 

Send us a message on Facebook or Twitter, we'll be happy to help!



JBSaturnio
I'm a Participant Level 2

Dear Fido, I want to cancel or close my fido plan in Canada. Please help me. 

Hey there!

 

You'd need to get in contact with our Customer Service team to cancel your account. If you prefer, I can send you a PM. Let me know. Smiley



JBSaturnio
I'm a Participant Level 2

please help me. i want to cancel my account. PM me pls. thank you

We've replied to your PM, see you there Smiley 



FidoMegan
Former Moderator

Hi leebeca! 

 

I'll send you a pm and we'll go over this together.