Hey, I want to cancel my device protection. What do I have to do?
Solved! Go to Solution.
I've moved your post here as the topic is similar.
To remove it, you'll have to contact us, but we can also send you a PM here if you prefer, just let us know!
In terms of charges, there's no charge for us to do that. The only times there can be a charge is for certain transactions that you can complete via self-serve. You can find the full list here.
I've been trying to get a hold of someone via phone, live chat and even PM since yesterday. I just wanted to cancel my device protection plan as well. I know you guys are overwhelmed addressing issues/requests regarding the 10GB/$60 promotion, but is someone able to reach out to me?
Please and thanks!
Welcome to the Community!
I moved your post to this thread since it's about the same subject.
As you can see in the solution above, this is something that needs to be completed through customer service. You can find all our servicing chanels by following the link in KAPABLE-K's post.
Let us know if you would prefer that we send you a PM here instead.