I'm trying to cancel the $9 option I had for Spotify Premium.
1) Went to fidohub.ca
2) Entered phone number, and then entered received code
3) Only option it gives is to Subscribe, but yet when I click subscribe, it sent me a text that I have canceled the option.
4) Logged in to Spotify...it still shows me that I am registered to the premium version through Fido.
Help! Does a case need to be submitted through Customer Service to have this overriden?