Can't send photos on iPhone 4s with MMS?

Can't send photos on iPhone 4s with MMS?

Can't send photos on iPhone 4s with MMS?

SOLVED
jessalynn_1989
I'm a Participant Level 1

Can't send photos on iPhone 4s with MMS?

I am using an iPhone 4s on the 44$/mo plan. I cannot send photos via text to my contacts. Is there a way to fix this?

 

 

 

Accepted Solution

Re: Can't send photos on iPhone 4s with MMS?

Solved by I'm Qualified Level 1
Is your cellular data on?
Go in settings->cellular->cellular data has to be on

Also make sure your plan actualy allows you to send picture messages, some old fido plans don't have this option and charge you 50cents per message.
Note that picture messages do NOT use your monthly data package.
View solution in context
3 REPLIES 3
FidoAmanda
Former Moderator

Hey elka,

 

Your device needs to be able to access a data connection on our network in order to be able to send an MMS as they need to pass through our servers. This means that your cellular data needs to be turned on if you would like to send an MMS. It will not work if cellular data is off, even if you have a Wifi connection.

 

Hope this helps! 



elka
I'm a Contributor Level 1

Why would this have to be turned on absolutely? What I mean is, when I am home, I turn it off, and use Wi-Fi only. Shouldn't this work as well? Because I have the same troubles as him and now with your answer I start to understand why!
Roskov
I'm Qualified Level 1

Is your cellular data on?
Go in settings->cellular->cellular data has to be on

Also make sure your plan actualy allows you to send picture messages, some old fido plans don't have this option and charge you 50cents per message.
Note that picture messages do NOT use your monthly data package.